Susan is a marketing and time management consultant, sales trainer, national speaker, and author with more than twenty years of management and marketing experience in executive corporate positions and as an independent consultant.

Her New England firm, Susan Bellows & Associates, has successfully served more than 500 businesses nationwide, specialising in:

Building Sales Performance
Improving Customer Service
Boosting Employee Productivity
Encouraging Teamwork
Increasing Client Profitability

In addition to her consulting practice, Susan has been Senior Consultant of Marketing Development for the Paul Revere Insurance Group of Worcester, MA, responsible for defining strategies to increase sales to association members and franchise owners. As Vice-President of Marketing for BayBanks, Susan developed and coordinated marketing, training, and communication programs for member banks.

Susan's publications include:

How to Motivate Yourself (and Others)
10 Proven Techniques to Produce Winning Behavior
10 Tips for Owner-Operated Businesses
Six Secrets of Money-Making Marketing

Susan has worked in New Zealand and California, and is currently based in New England. See www.susanbellows.com