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The key strands of SOAR's work are:
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Mary-Alice Arthur is a facilitator for inspired change. The word 'facilitator' comes from the Latin root 'facile', 'to make easy'. Mary-Alice's key focus is in creating spaces for people to do their best work together. 'Inspired' harkens to the ability she has to help people to look at their situation from the perspective of positive possibility. 'Change' comes when people are supported first to honour, and then move from their strengths, to common and then higher ground. The name of Mary-Alice's business reflects the value she places on the ability to take a fresh look at things. SOAR stands for 'Significant Orientations, Amazing Results' - it's how you look at things and what you choose to do with what you see, that matters. Mary-Alice is New Zealand's leading narrative practitioner, and at the heart of her work is the practice of recognising, working with and transforming the personal and group stories, conversations and inquiries that impact on success. Her powerful results from a Telecom merger project were written up in the 2006 book Wake Me When the Data is Over: How Organizations Use Stories to Drive Results (ed: Lori Silverman). Her work is both practical and transformational, demonstrating the belief that the wisdom is in the group, our stories are the key to unleashing our knowledge and life is too short to have a boring mission or a boring meeting. In her almost 25 year career in New Zealand, Mary-Alice has worked for Ogilvy & Mather Advertising, the New Zealand Wool Board, and the New Zealand Tourism Board, where she pioneered both Event Tourism and the internationally recognised KiwiHost Customer Service training programme, training 75,000 people in the first five years and launching similar programmes in a variety of other countries. Mary-Alice has been a facilitator since 1996 and her clients are found throughout the public and private sectors and overseas. She is a sought after speaker and presenter and she is also a professional storyteller, having performed at the Fringe Festival of the International Festival of the Arts in Wellington and in festivals overseas. Mary-Alice is currently working on The 4 Million Dreams Project, an initiative aimed at encouraging people's dreams and engaging the population of New Zealand in collectively creating a new story for the country's future. |